Legal Notice:

• Terms of Use for Discounts
• Product Warranty 
• Product Liability

Terms of Use for Discounts

Thank you for shopping with Memories&Scents. Please read the following terms and conditions carefully before using our discounts and promotional offers. By applying a discount or participating in a promotion, you agree to these terms:

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1. Validity of Discounts

• Discounts are valid only during the specified promotional period as communicated in our advertisements, website, or newsletters.
• Discounts cannot be applied to purchases made before or after the promotion period.
• Each discount code or offer may have its own expiration date, which will be clearly stated.

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2. Eligibility

• Discounts are applicable to individual customers only and cannot be combined with other offers, promotions, or discounts unless explicitly stated.
• Some discounts may be restricted to specific product categories, brands, or items, which will be noted in the promotion details.
• Discounts are non-transferable and cannot be redeemed for cash or gift cards.

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3. Exclusions

• The following are typically excluded from discounts unless otherwise specified:
  • Gift cards.
  • Limited edition products or pre-releases.
  • Sale or clearance items.
• Certain brands may be excluded due to contractual obligations. These exclusions will be noted in the promotion details.

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4. Single Use and Limitations

• Most discount codes are limited to one-time use per customer or household.
• Misuse of discount codes, including unauthorized sharing or duplication, may result in the cancellation of your order or restriction from future promotions.

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5. Minimum Spend Requirements

• Some discounts may require a minimum purchase amount, which will be clearly communicated in the promotion details.

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6. Returns and Exchanges

• If a product purchased with a discount is returned, the refund will be based on the actual amount paid, not the original full price.
• Discounts will not be reapplied to exchanges unless the exchange meets the promotional criteria.

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7. Errors and Adjustments

• In the event of a pricing or promotional error, we reserve the right to cancel or modify orders and promotions.
• If a discount is applied incorrectly, please contact customer service before completing your purchase.

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8. Abuse and Fraud

• Memories&Scents reserves the right to investigate and cancel orders if misuse, abuse, or fraudulent activity is suspected.

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9. Changes to Terms

• Memories&Scents reserves the right to modify or terminate discounts, promotions, and these terms at any time without prior notice.

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By participating in our promotional offers, you agree to these terms. For any questions or concerns, please contact our customer service team at [contact information].

Thank you for shopping with Memories&Scents, and we look forward to serving you!

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Product Warranty

Our products are crafted with the utmost care and quality to provide an exceptional experience. However, due to the nature of fragrance and skincare items, we provide the following warranty terms:

1. Warranty Coverage:

   • All products are guaranteed to be free from manufacturing defects at the time of purchase.
   • If a defect is found, you must notify us within 14 days of receipt with supporting evidence (e.g., photographs and proof of purchase).

2. Exclusions:

   • This warranty does not cover damage caused by misuse, improper storage, or failure to follow usage instructions.
   • Due to hygiene and safety considerations, opened or used products cannot be returned or exchanged unless proven defective.

3. Remedies:

   • For eligible warranty claims, we will offer a replacement of the same product or a full refund at our discretion.
   • In the event of a defect, claims will be transferred to the brand owner or manufacturer, who will be responsible for further communication and resolution.
   • We act solely as an intermediary and will assist in facilitating communication between the customer and the brand owner.

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Product Liability Disclaimer

We prioritize safety and quality, but to protect all parties involved, the following disclaimers apply:

1. Sales Channel Disclaimer:

   • We are not the manufacturer of the products we sell. Any liability related to manufacturing defects, allergic reactions, or product claims lies with the brand owner or manufacturer.
   • Customers agree that all liability communications, claims, or disputes will be forwarded to the respective brand owner for resolution.
     
     

2. Safety and Suitability:

   • While our products are dermatologically tested and formulated to minimize risk, individual sensitivities may vary. Customers are advised to perform a patch test before use.
   • Ingredient details are provided for transparency, and customers must review them before purchase, especially if prone to allergies or sensitive skin.
     
     

3. Medical Disclaimer:

   • Products are not intended to diagnose, treat, cure, or prevent any medical condition.
   • Consultation with a healthcare professional is recommended for specific concerns.
     
     

4. Limitations of Liability:

   • We are not liable for incidental, consequential, or indirect damages caused by product use or misuse.
   • Import duties, taxes, and related fees are the sole responsibility of the customer for international shipments.
     
     

5. Resolution Process:

   • For all warranty or liability claims, we will facilitate the transfer of communication to the respective brand owner, who will address the issue in accordance with their policies.
     
     

6. Applicable Law and Jurisdiction

   These terms, as well as any Agreements concluded with Memories & Scents, shall be governed by and construed in accordance with the laws of The Netherlands.

   Any disputes arising from or related to these terms shall be submitted to the competent court in The Netherlands or be in accordance with the applicable law as mentioned in the respective brand owner policies.